The Flexibility of Quotes at the Point of Sale 

Quotes play a critical role in closing deals in the furniture and appliance retail industries, especially when working with designers or contractor accounts. This precursor to an order is a powerful lever sales managers can use at the point of sale, providing flexible adjustments, the ability to lock in negotiated rates, and the seamless conversion of quotes to sales orders without duplicate entries. Let’s explore how incorporating quotes into sales processes can drive retail revenue and increase conversion rates. 

Sales Quotes’ Place on the Path to Purchase

Quotes are crucial tools for sales professionals, allowing them to provide customers with detailed pricing information before finalizing a purchase. In the home furnishings industry, where transactions can be complex and involve multiple stakeholders, quotes play an even more significant role. This can include designers who need to provide estimates to their clients or contractors pricing out large-scale projects. By offering quotes at the point of sale, businesses can enhance transparency, build trust, and ultimately increase the likelihood of closing a sale. 

Flexibility to Adjust Quotes on the Fly 

One of the primary benefits of utilizing quotes at the point of sale is flexibility for adjusting pricing and promotions. Circumstances can change between writing an initial quote and finalizing the sales, requiring sales professionals to adapt their offerings accordingly. With a robust point of sale system that supports quotes, sales associates can easily modify quotes on the fly to accommodate customer preferences and budget constraints or change final selections without having to start the order entry process over. Flexibility and convenience empower sales teams to meet customer needs more effectively while streamlining checkout times.  

Locking in Rates on Quotes for Peace of Mind 

In a competitive marketplace, customers often seek assurance that the prices quoted to them will remain valid for a certain period. This is especially true in the furniture and appliance industries, where pricing fluctuations can occur due to factors such as changes in material costs and supplier rates, or the date restrictions of promotional events. By offering the ability to lock in rates on quotes, businesses can provide customers with peace of mind, ensuring that the quoted prices will remain unchanged for a specified duration. This not only instills confidence in customers but also eliminates the risk of unexpected price increases, making it easier for them to commit to a purchase. 

Seamless Conversion of Quotes to Sales Orders 

A significant advantage of incorporating quotes into the point of sale process is the ease of converting quotes to sales orders without duplicate entry. In traditional sales workflows, the transition from quote to order often involves manual data entry, leading to potential errors and inefficiencies. However, with a modern point of sale system, like STORIS NextGen Mobile POS, sales associates can seamlessly convert quotes into sales orders with just one click, eliminating the need for redundant data entry and streamlining the sales process. This saves time and reduces the risk of errors while enhancing operational efficiency. Sales quotes play a pivotal role in the success of furniture or appliance retail businesses, offering a range of benefits that can drive sales and increase closing rates.